Applying Sun Tzu's art of war in customer service

Main Author: Khoo, Kheng-Hor
Published: Subang Jaya, Selangor Pelanduk Publications 2002
Subjects:

LIBRARY KPWKM

Call Number: 658 812 KHO
Accession No Item Category SMD Status Notes
1000013369 Open Shelf Book/Booklet CIRCULATED
Due: 2036 To Place Reservation